Fish Audio - Privacy Policy
Privacy Policy
Welcome to Fish Audio ("App", "we", "us", or "our"). We are committed to protecting your privacy and ensuring your personal information and voice data are handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.
1. Information We Collect
To provide you with AI voice generation, voice cloning, and text-to-speech (TTS) services, we may collect the following types of information:
- Audio Recordings & Voice Data: Audio samples uploaded or recorded directly within the App to generate voice clones or produce text-to-speech outputs.
- Text Inputs & Prompts: Text content you enter into the App for voice generation.
- Device & Usage Data: Technical information such as your device model, operating system version, app version, unique anonymous identifiers, and usage logs.
- Subscription & Financial Data: Purchase history and active subscription status. Payments are processed securely via third-party payment providers (Apple App Store / Google Play Store). We do not collect or store raw payment card details.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process audio requests, clone voices, and generate text-to-speech outputs as instructed by you.
- To manage your account, subscription plans, and credit balances.
- To improve, optimize, and maintain App performance, feature reliability, and user experience.
- To monitor performance, track usage metrics, and diagnose crash logs and technical issues.
3. Voice Data Privacy & Security
Your voice samples and generated audio are handled with strict privacy controls:
- Purpose Limitation: Audio recordings uploaded for voice cloning are strictly used to process your requested voice models and audio generations.
- No Unauthorized Sale: We do not sell, rent, or trade your voice data, audio samples, or personal information to third parties or data brokers.
- Data Encryption: All data transmitted between the App and our servers is encrypted using standard Secure Sockets Layer (SSL/TLS) and WebSocket Secure (WSS) protocols.
4. Third-Party Services & Analytics
We partner with trusted third-party providers to facilitate core functionality and app analytics. These services may collect information used to identify your device in accordance with their respective privacy policies:
- Firebase Analytics & Crashlytics: Used for aggregate user analytics, crash reporting, and app performance diagnostics.
- RevenueCat: Used for managing in-app purchases, subscriptions, and entitlement validation.
- Apple App Store & Google Play Services: Used for secure payment processing and application distribution.
5. Data Retention & Deletion
We retain your personal data and generated content only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your account, voice models, or associated data at any time by contacting us at the email provided below.
6. Children's Privacy
Fish Audio is not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information or audio samples from children. If we discover that a child has provided us with personal information, we will take immediate steps to delete such data.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page or posting a notice within the App. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Fish Audio Support Team
Email: shahzaibalidev0@gmail.com